REVIVE CARE STORE RETURN POLICY
We always strive to provide the best service to our customers and ensure their complete satisfaction with the products they acquire from our store. For this reason, We would like to clarify our return policy as follows:
- Returns due to issue by our store:
- If the customer receives wrong product from the store, We will be responsible for covering the costs of replacement or return.
- The customer must send a return request within 14 days from the date of receiving the product.
- Replacement Conditions:
- The product must be in its original condition and unused.
- The original packaging and packaging of the product must be present and not damaged.
- The original invoice or purchase receipt must be attached with the item to be exchanged.
- The replacement request must be sent within 14 days from the date of receipt of the product.
- Return and exchange process:
- The customer must contact our customer service to start the return or exchange process on the WhatsApp number: 0569004035 or email: [email protected].
- We will review the order and instruct the customer appropriately on how to return the product and make a return or exchange.
- In case of return and unavailability of a replacement product, We will return the buyer’s money to the original payment method.
Please note that this policy only applies to products purchased from the Revive Care store We reserve the right to modify this policy at any time without prior notice. If you have any additional questions about the return policy, Please do not hesitate to contact our customer service.
We value your shopping at the skincare store and look forward to serving you in the best possible way.
